![]() ![]() If not then a reset to factory settings and then an upgrade using whatever method you used may be the answer.Īlternatively you could search the USA Support site for a similar model to yours as I believe they do support a clean install of Windows 8 – they may have a full Sony Win 8 chipset driver available. Not having experience of this procedure I have no idea whether this will work. One thing you could try is to attempt an install of the original Win 7 Chipset driver and then attempt to upgrade. If you are suffering from it, just give it a try. It is not a 100 solution because after the re-installation I have got the black screen happened once - but, it solved 99 of that. Without knowing your product model number and method of upgrading to Win 8 it is difficult to advise, but in general terms the Win 8 upgrade drivers available on the Sony EU support site require the original Win 7 driver to be in place – you should be able to see from the size of these files (the Win 8 chipset driver for one model that is supported for upgrade is only 2.3 Kb whereas the original Win 7 driver is 3.41 Mb) that they are not a complete product but a link to download and install the upgrade to the original driver.Īs you have discovered the Refresh option does not retain any of the original OEM OS, drivers, software or utilities, so effectively a clean install. only a small tip, for G750JM: Re-install the Intel chipset driver may be a solution to the black screen problem when resuming from sleep. ![]()
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